Last updated 30 September 2026
Privacy Policy
This policy explains how Fixitrite handles information submitted through the website, ChatGPT, Gemini and other compatible agents.
Information we collect
When you request a quote, we may collect your name, phone number, email address, suburb, preferred contact method, job description, requested timing, enquiry source and consent record. Please do not include sensitive personal information in a job description.
Why we collect it
We use this information to review the job, check the service area, respond to the enquiry, prepare or discuss a quote, arrange work if you choose to proceed, prevent spam and maintain basic business records. An enquiry is not a confirmed booking.
AI and agent enquiries
If you use a compatible assistant, that assistant may collect the details in its chat and send them to Fixitrite only after you confirm the submission. The assistant platform has its own privacy terms. Fixitrite receives only the information included in the submitted enquiry and limited technical information needed for security.
Service providers and storage
Fixitrite may use reputable hosting, database, email and automation providers to store enquiries and deliver notifications. Those providers may process information outside Australia. Access is limited to what is needed to operate and support the enquiry service.
Marketing
Sending a quote enquiry does not subscribe you to marketing. Separate express permission is required before Fixitrite uses your contact details for promotional messages.
Access, correction and deletion
To ask what enquiry information Fixitrite holds, correct it or request deletion where applicable, email fixitritegc@gmail.com or call 0417 790 854.
Security and retention
Reasonable safeguards are used to protect submitted information. Enquiries are kept only as long as reasonably required for customer service, business records, dispute handling and legal obligations. No internet service can guarantee absolute security.